Claims Support
When something happens, early advice matters.
Early notification, structured response.
Contact MJJ Risk as soon as you become aware of an incident, loss or circumstance that may give rise to a claim. Early notification lets us engage with the insurer on your behalf and protect your position under the policy.
Email the MJJ Risk claims team directly.
What to do when a claim occurs
Make the situation safe
Prioritise the safety of people and property before anything else.
Prevent further loss
Take reasonable steps to mitigate further damage or loss.
Gather evidence
Collect photos, invoices, correspondence and incident notes while details are fresh.
Contact MJJ Risk
Notify us as early as possible so we can guide the claim and engage the insurer.
Do not admit liability
Avoid admitting fault or liability before obtaining advice from MJJ Risk.
We represent your interests through the process.
MJJ Risk acts as your advocate from initial notification through to settlement. We help interpret policy wording, prepare claim documentation, liaise with loss adjusters, and challenge positions where appropriate.
The goal is a fair outcome — one that reflects what was agreed when the policy was placed.
Need to talk through an incident?
Reach out to MJJ Risk and we'll guide the next steps.